FROM THE MANAGING EDITOR    
The Promise of 2021

CHAIRMAN'S MESSAGE
Clarity is Right Around the Corner

MISSION FORWARD
Being There, Together

INDUSTRY INSIGHTS  
Embracing Digital Connections
FEDA GOLD AWARDS WINNERS   
Highlights from the 2020 Virtual Conference

PARTNER EXCHANGE  
Breaking Down Obstructions Between Channel Partners
FORWARD MOMENTUM IN A TIME OF TRANSITION
NAW Leaders Discuss the Challenges Facing Distributors

ENERGIZING THE REBATE PROCESS      
Partnership Aids Energy-Efficient Equipment Sales
MINIMIZING THE PAIN OF MERCHANT FEES  
Collaboration Helps Distributors Cut Digital Payments

YIL OPEN FORUM PRESENTED
 Panel Helps Young Leaders Become Essential
LEARN 2021 FEDA EDUCATIONAL CONFERENCE  
Online Event to Help Members Strategize


MEETING CUSTOMERS WHERE THEY'RE AT   
FEDA Presenting Black Box CEO at NAFEM Luncheon
2021 FEDA ANNUAL CONFERENCE  
Finding the New Beat