EVO Payments’ Helps Businesses Manage the Finances Behind Digital Transactions

As part of its mission to celebrate organizations that strengthen the foodservice equipment and supplies industry, the FEDA First Thing newsletter publishes Q&As with member companies. This week features EVO Payments, a payment technology and services provider founded in 1989. EVO offers an array of innovative, reliable and secure payment solutions to businesses of varying sizes around the world.

What are your primary categories and services?
We provide secure, cost-effective, and scalable payment processing solutions for businesses of all types and sizes.

Who is your customer base?
Our customer base ranges from small and mid-size enterprises to multinational companies and organizations across the globe.

What distinguishes EVO Payments in its industry?
We stand out in the payments industry because of our dedication to superior customer service and our focus on providing partner support. We provide clients with secure payment acceptance technologies, seamless integrations with ERPs, and accounts receivable automation tools.

How does EVO make payment processing faster and more reliable?
Our omnichannel payments solutions offer customers the technology that fits their business needs. By providing a variety of technology options, we can support our customers with best-in-class data security and real-time payment integrations.

How can EVO Payments help equipment dealers enhance their e-commerce capabilities and customer experience?
By partnering with EVO as your payment processing provider, you can easily accept credit card and ACH/e-check transactions from your customers through our cloud-based payment portal, PayFabric. Our merchants benefit by using PayFabric by receiving faster deposits, reducing their processing times and gaining the ability to automate the manual tasks of the collection process including sending invoices, payment reminders and confirmation receipts.

What is your latest and most interesting company innovation?
With PayFabric, merchants can manage their accounts receivables process more efficiently and accept several forms of payment through one streamlined solution. One popular feature that we offer is PayLink, which allows a merchant to send a secure payment link via email or SMS/text message to customers to enter their payment details.

How is your company making the best use of new technology?
Innovations in payments are increasingly going digital and companies are turning to providers that can help them streamline their accounts receivable processes. EVO offers a cloud-based payment acceptance platform allowing merchants to meet their growing needs.

How is the company growing?
With business activities in 50-plus markets and 150-plus currencies worldwide, EVO is among the largest fully integrated merchant acquirers and payment processors. We continue to evaluate possibilities to extend our global footprint.

How has COVID-19 and the ensuing economic recovery changed the needs around payment processing, and how are you helping customers develop solutions for the new ways they are doing business?
The pandemic has shown our merchants and us how important it is to offer customers the option of digital payments, whether online bill pay, pay-by-app or payment links. Furthermore, merchants that adopt these payment methods show that they are adapting their businesses to fit their customers’ needs by allowing them to pay their preferred way. At EVO, we support all payment needs – no matter the business size.

What challenges are your customers facing, and how have you helped them create solutions?
Getting customers to pay on time is often a big challenge for any company. EVO offers an easy-to-use payment platform that helps merchants easily collect and process payments and extend self-service options to their customers to promote faster payments.