FROM THE EDITOR
Behind Every Great Execution is an Even Better Strategy

CHAIRMAN's MESSAGE
Continuing the Discussion

MISSION FORWARD
On Becoming a Learning Association
MEMBER NEWS
VOLLRATH'S PAUL BARTELT OPENS UP ABOUT LEADERSHIP CHALLENGES TO FEDA YIL MEMBERS
CEO encourages group to build relationships and allow employees to learn from mistakes.

NEW MEMBER Q&A: BIZERBA
Bizerba touts robust outlook for serving foodservice equipment industry.

CLARK ASSOCIATES ANNOUNCES LEADERSHIP CHANGES FOR 2020
Owner Fred Clark stepping into chairman role as next generation moves up.

MEMBER Q&A: CONTINENTAL REFRIGERATOR
Continental President Brian Kelly sees digital controls and wireless technology as the future of foodservice equipment.

AVANTI HIRES INDUSTRY VETERAN GARY COBURN AS COO
Coburn to manage in-house design studio and other operations.

STUDENTS VISIT WELBILT FACILITIES FOR MANUFACTURING DAY 2019
Global equipment maker participates in national initiative to encourage the next generation of manufacturers.

DDI SYSTEM RELEASES UPDATED VERSION OF INFORM ERP SOFTWARE
New features include a modern user interface, dashboard tiles, and proposal doc creator.

INDUSTRY GROUP WORKING ON GUIDELINES TO EASE CHANNEL FRICTION
FEDA Vice Chairman Michael Keck says there must be better communication between distributors and service agencies.

MEMBER Q&A: HATCO
Hatco’s Mark Pumphret believes younger generations will force industry to think outside the box.

ALTO-SHAAM ADDS NEW NATIONAL ACCOUNTS AND CUSTOMER SERVICE SPECIALIST
Dan Emanuelson takes over the role after seven years with manufacturer.

MAFSI BAROMETER RECORDS 42ND STRAIGHT MONTH OF GROWTH
Equipment sales up 2.9 percent compared to Q2/2018.

KATOM SECURES $12.6 MILLION IN FEDERAL LOANS FOR EXPANSION
Tennessee distributor planning 40,000-square-foot addition and addition of 100 new employees.

MEMBER Q&AL JACKSON WWS
Jackson anticipates increased demand for warewashing systems as labor becomes scarcer.

ALTO-SHAAM REVEALS NEWEST MULTI-COOK OVEN
New Vector H series features user-friendly improvements and advanced control.

MEMBER Q&A: EQUPIEX
President Gary Licht encourages FE&S industry to lead and innovate.

CFESA CONFERENCE STRESSES NEED FOR TRAINING AND COMMUNICATION
Service reps share experiences and discuss collaboration with channel partners.

HOSHIZKI EMPLOYEE GROUP PROMOTES ENVIRONMENTAL STEWARDSHIP
Green Team helps to clean up Georgia lake and make changes aimed at reducing company’s environmental impact.

ICE-O-MATIC ORGANIZATIONAL CHANGES
Move intended to help three team members gain industry experience and develop their careers.

HENNY-PENNY CHAIRMAN TO RETIRE
Steve Cobb oversaw manufacturer’s transition to ESOP company.

MEMBER Q&A: DUKE MANUFACTURING
St. Louis manufacturer discusses using technology to benefit customers and internal operations.

FEDA EXTENDS PROFIT SURVEY DEADLINE
Surveys for confidential report now due Sept. 27.



INDUSTRY NEWS
HENNY PENNY BEGINS LARGEST EXPANSION IN COMPANY HISTORY
150,000-square-foot project will increase existing space by 35 percent at Ohio campus.

MASTER-BILT NAMES NEW VP OF SALES
Steve Gill Brings 15 Years of Experience to Role

HOST MILANO PREPARED FOR MASSIVE INTERNATIONAL SHOWING
Partnerships with trade associations has resulted in extensive representation of hosted buyers.

STANDEX RSG NAMES NEW VP OF FINANCE
John Richardson will work with leadership team to implement operational improvements and automation.

FIRE CONSUMES STANDEX RSG FACILTY 

Manufacturer aims to return to full production one day after blaze.

STRENGTHENING THE DEALER/SERVICE AGENCY RELATIONSHIP
Peer exchange moderators share the most important lessons from their FEDA Annual Conference sessions.
 
EDWARD DON ACQUIRES LAS VEGAS KITCHEN DESIGNER
Shervan Colonel Equipment will retain its leadership and operate as a division of Edward Don.
 
NAW REPORTS STRONG GROWTH FOR WHOLESALE-DISTRIBUTION IN 2018
Despite positive year, association’s annual report finds three factors driving economic slowdown.
 
NRA INTRODUCES CAREER-DEVELOPMENT PROGRAM
NRA’s ServSuccess features online education, training, certification and assessments.
 
DIGITAL DISTRIBUTOR SUMMIT BEGINS JUNE 18
MDM event to tackle common issues companies face as they build an e-commerce and digital strategy.
 
ON THE MOVE
Electro Freeze, a division of H.C. Duke & Son, hires Greg Stak as VP of sales to handle customer service, marketing and sales.

FINDING A BALANCE  
Heritage Parts CEO John McDonough

SPEED IS SERVICE 
REW President Brad Pierce

STAYING LEAN  
Continental Refrigerator President Brian Kelly

FINDING CLARITY 
KaTom owner and CEO Patricia Bible
 
NAVIGATING CHANGE 
Metro CEO John Nackley

QUICK-SHIP STRATEGIES  
Hatco President and CEO Dave Rolston
 
PARTNERSHIPS IN THE AGE OF SPEED  
CFI Marketing President Mindy Harwood

BUILDING OUT A NICE 
Duke Vice President Jim Klimt

CHANGING MINDSETS 
Equipex CEO Gary Licht

OPERATIONS  
Greatest Hits in Inventory Efficiency